Rape Essays (1218 words) - Rape, Acquaintance Rape, Date Rape

Rape Matchmaker.com: Sign up now for a free trial. Date Smarter! Rape Here is a number for you: 354,670. That is the number of women that were raped in 1995 (RAINN 1). That is equivalent of one woman being raped every two minutes (RAINN 1). Want more numbers? "In the last two years, more than 787,000 women were the victim of a rape or sexual assault" (RAINN 1). And one more statistic that might get your attention is that only 37% of rapes are reported to the authorities (RAINN 2). Fortunately, there are ways to drastically reduce these numbers. For starters women need to know what constitutes rape. Second women need to know how to prevent rape before it starts, and lastly women need to know what to do if they are raped. According to the book Our Bodies Our Selves, rape is defined as "...any kind of sexual activity committed against a woman's will" (Avery 135). When a person says the word "rape", people automatically think of a stranger jumping out of the bushes or chasing you down an ally. But, the most common form of rape is called acquaintance rape or date rape. Acquaintance rape is defined as "forced, manipulated or coerced sexual contact by someone you know" (gopher.uchicago 1). Acquaintance rape can occur by "someone you have just met, or dated a few times, or even with someone to whom you are engaged" (Hughes 1). Acquaintance rape accounts for about 60% of all rapes reported (Hughes 1). According to Hughes, date rape usually occurs when a man and a woman are alone whether in a car or at home (2). Also drugs and alcohol sometimes play an important factor in date rape. "Many victims say later that they drank too much or took too many drugs to realize what was going on by the time they realized their predicament, it was too later" (Hughes 2). Another reason acquaintance rape occurs is mixed signals. For example, the woman acts friendly "...the man interprets this friendliness as an invitation to have sex" and when a woman says "no" she means "maybe" (Hughes 2). The reason that men do this is because they are taught to be aggressive and controlling at an early age. Men need to realize that this attitude can lead to date rape and should not look at women as sex objects. Women need to be aware of men like this to prevent being raped. Since acquaintance rape and stranger rape can occur at any time, women should know how to prevent rape before it starts. There are many steps you can take to prevent being raped. The first step is to be psychologically prepared. Women must accept the fact that they are a potential rape victim (ncf.carleton 1). The second step is to be aware of community rape prevention and counseling. The third psychological step is to recognize the locations and situations where rape is more likely to occur, and avoid them. After being psychologically prepared women must know what to do in each of the following situations: in your car, on the street, and in your home. When you are in your car you should follow these instructions (ncf.carleton 2). 1. Keep windows and doors locked 2. If you should be followed into your driveway, stay in your car with the doors locked. Sound horn to get the attention of neighbors or scare the other driver off. 3. When parking at night, select a place that will be well lit when returning to the car. 4. Always make sure the car is locked, and have the keys ready when returning to the car. 5. Check interior of car before getting in. The following information will be useful when you are on the street. 1. Be observant of things around you. If someone is following you, go to the nearest house or store. 2. Walk near the curb and avoid passing close to shrubbery, dark doorways and other places of concealment. 3. DO NOT HITCHHIKE. 4. Avoid short cuts through parking lots and alleys. 5. Walk with a friend if at all possible. Don't walk alone. 6. When arriving home by taxi or private auto, ask the driver to wait until you get inside. 7. Don't jog in secluded areas 8. Know the location of the special emergency phones on campus. Finally when you are in your home you should use the following precautions. 1. The best lock cannot function if you fail to lock it. Be sure to keep your doors locked. 2. All windows should have secure locks and frames. 3. All entrances and garages should be well-lit 4. Never open the door after a

Total Quality Management (TQM) 5 performance objectives

Total Quality Management (TQM) 5 performance objectives Free Online Research Papers Q a) Explain the 5 TQM performance objectives. Discuss these with the help of a real life example of a process involving products services, and analyze how the process can be improved upon? b) Illustrate explain your chosen process with the help of a transformation model. Answer a) â€Å"Many methodologies and techniques for improving operational performance have been developed over the years – these provide structured ways of improving company performance, but they do not explicitly tell us where to start. To be able to improve performance effectively, it is important to identify the particular factors of performance to work with. Furthermore, it is important to find those factors that have a high impact on performance.† (www.emeraldinsight.com) Performance improvement highlights processes and systems that need to be improved. Then, there is a follow-up with an action plan to improve the outcomes. The five main performance objectives are: Speed Cost Quality Dependability Flexibility We will discuss these five objectives using the drive-thru process of McDonalds: Speed- How much time does a customer spend in McDonalds drive-thru? McDonalds’ drive-thru target is 90 seconds. But, is it really able to achieve this target? No, not all the time. Many people have complained about drive-thru errors, waiting for their meals in busy times, being stuck in the queue, etc. As the line gets longer, more people choose to bypass the restaurant and dine elsewhere. So, how can McDonalds overcome these problems? ? Proper drive thru management: Since queuing is on a strict first-in first-out basis; later customers are generally not served until all previous customers have been taken care of. Therefore, a whole line of people with quick orders can be held up by a single complex order. McDonalds can instead have a dual line layout if the second customer’s order is ready first, then a green light can be used to signal the second car, so that the person takes his/her’s order goes. Service times are improved dramatically for short orders, yet not impacted for longer orders due to multiple wait queues. The disadvantage of adopting the dual line layout is that it will take up a lot of time be costly for McDonalds to change the layouts of all their restaurants. Plus, some customers will get really annoyed if they came in first but served second. To overcome this, McDonalds can have two windows (both left right), the left one for large orders the right one for small orders. Again, the question is how the small order meals will be bought to the right window if the kitchen is on the left side. Well, an employee can be especially dedicated to transfer the meals from the left window to the right one! ? Introduction of the use of mobile order entry terminals: will allow a restaurant employee to physically go to the drive-through lane and enter orders, which increases through-put by providing two points of entry: the menu sign and the mobile order entry terminal. Problems associated with this option include: (1) interfacing the mobile entry terminal to the current POS (Point of Sale) system; (2) supporting multiple languages and interfaces; (3) constant menu changes and additions; (4) safety of the employee; (5) weather conditions; (6) hardware costs; (7) order sequencing; and (8) the customer is unable to review the menu prior to ordering. ? Adopt a new system: McDonalds can also adopt a new system called Delphi Order Confirmation where a digital camera is attached to the drive-through menu system. â€Å"When an order is placed, a photo is taken of the car and/or the driver from approximately the same angle and distance that the drive-through employee would view when the car is at the payment or presenter window. The digital photo would be matched to the order record created by the POS system. The photo and order record could be presented in a variety of fashions, including a print out on the receipt with the itemized order and number. Alternatively, a touch screen with the patrons picture and order record for each of the cars currently in the drive-through, and when the order is complete, the presenter would tap the photo on the touch screen indicating the order has been filled and the photo record would be removed from the system. This system will help shave about eight seconds from the order to delivery time. Besid es order accuracy, it will also aid in speeding up the drive-thru process and address customer courtesy issues. Specific benefits to this system include easy installation and implementation with existing QSR (Quick Serve Rest) drive-through installations; minimal ongoing support required; limited risk of hardware loss/damage; increased employee safety; fully supported in multi-language settings; and continues to provide the customer an opportunity to review the menu!† (www.freepatentsonline.com) People will be uncomfortable: with the idea, that theyre being photographed every time they make a quick stop for a double cheeseburger with fries. Though, it’s a non-invasive procedure the photos arent stored in the system. Theyre deleted as soon as the order is completed. A lot of restaurants already have surveillance cameras on their premises that photograph people. Another trouble is that it will be costly for McDonalds to implement this system. But then again, it will show good results in the long run! Cost- Is McDonalds charging a lot to its customers? Can they bring down its costs further? ? Value meal strategy: McDonalds can employ the value meal strategy which allows customers to buy a sandwich, french fries, and beverage at a discount when purchased together. Moreover, it can also offer daily specials of special menu items, such as â€Å"9 Dhs Happy meal on Thursdays, from 4:00 PM 8:00PM† or other similar specials. More number of people will be attracted by such offers hence McDonalds’ average cost will decrease. However, the limitation is that these daily specials will bring in a lot of customers but also make it harder for McDonalds’ staff to handle so many people together serve quickly!!! So, they should anticipate having so many customers moulding their operations according to that. ? During busy periods, McDonalds requires more than two to three people who are dedicated to the drive-through process. If it adopts the Delphi order system mentioned on page 2 3, it will not require a lot of employees to take the orders, enter in the system make mistakes in matching the orders with the cars, hence cutting down on its costs. However, this might lead to some employees being made redundant. ? Use Customer order Display: When a drive through worker is taking an order, it can be displayed automatically on a screen available to the customer outside, called the Customer Order Display (COD). The customer can review the COD and correct any mistakes, thus making the ordering process more precise. More precise orders eliminate time wasted from correcting mistakes the cost arising from order errors. ? Energy management: Energy costs represent a significant portion of restaurant expenses. Parking-lot lighting, cooking appliances, ventilation systems, other utility expenses can add up. These are very real costs that impact the profitability of a restaurant. McDonalds can invest in new equipment (which might be costly but beneficial in the long run), maintenance practices and revising some operating procedures. â€Å"Some cost-cutting strategies include are, investing in energy-saving equipment, securing long-term energy contracts, joining energy co-ops, controlling lighting schedules more efficiently, tinting windows, contracting with new energy providers, hiring energy consultants and decreasing deliveries, regular cleaning and upkeep of refrigerator coils. Furthermore, a calendar with the recommended maintenance dates for all parts and equipment, including monthly, quarterly and annual checks can be made.† (www.restaurant.org) Quality- Where does McDonalds stand in terms of is service? Not as good as it used to be. Probably the meals are okay, but what about the employees serving the customers the overall experience which the customers go through? ? Surprise quality checks: For sure, all McDonalds restaurants already go through periodic inspections in terms of quality checks, but they can have more surprise checks if the store fails to pass the inspection the second time, the corporate can take over the store and bring in better employees to ensure that the proper processes and equipment are being used properly. ? Improve the training process taking care of employees: McDonalds can include online e-learning tools for its restaurant staff. In addition to this, it should make sure that the needs of its staff are met they are given recognition for good performance. Once this is done, automatically they will be happy to do their jobs of course happy employees will lead to a better service eventually happy customers! Dependability- How can McDonalds make its processes more reliable? ? If McDonalds opts for dual line layouts a reliable system like Delphi order confirmation system (mentioned on pages 2 3,) then without any doubt its customers can rely on its operations. They will be sure that their meals will always be ready within a specified time without any errors they’ll be able to get out quickly with the dual line layout. Flexibility- Can McDonalds adjust its processes to meet customer requirements? ? Multiple trained staff: McDonalds can have a multiple trained staff in order to be flexible. Again, this will cost money but be beneficial in the long run. ? Ordering on a toll free number: McDonalds can give their customers the option to place their order by calling on a toll free number giving them a unique order number so that their meals are ready when they come to pick them up. The drawback is that an employee will have to be specially delegated to take the orders when customers call! Answer b) â€Å"A transformation process is any activity or group of activities that takes one or more inputs, transforms and adds value to them, and provides outputs for customers. Where the inputs are raw materials, it is relatively easy to identify the transformation involved, as when milk is transformed into cheese and butter.† (openlearn.open.ac.uk) Where the inputs are information/people, the nature of the transformation may be less obvious. For example, a hospital transforms ill patients (the input) into healthy patients (the output). Figure 1: The transformation model Source: (openlearn.open.ac.uk) The transformation model of a McDonald’s drive-thru process will look something like this: Feedback Figure 2: Transformation model of McDonalds drive-thru A customer enters the drive-through in his/her vehicle along a path and stops at a sign/menu-board that contains a menu. The customer is prompted by an order-taker to order his/her’s desired meal. Once the order has been confirmed, the driver proceeds (while his/her meal is prepared packed) toward a drive-through pickup window, in queue behind any previous cars, where the driver submits his/her payment to a window person and then receives his/her food. Some restaurants use a two-window system during busy times, whereby the driver pays at a payment window and receives his food at the pickup window. Figure 3: Drive-thru process shown in pictures Source: (www.google.com) Inputs Output Some inputs are used up in the process of creating goods or services; others play a part in the creation process but are not used up. Three types of resource that may be transformed in operations are: materials – the physical inputs to the process information that is being processed or used in the process customers – the people who are transformed in some way. Many transformation processes produce both goods and services. For example, McDonalds provides a service, but also produces goods such as food and drinks. Transformation processes may result in goods/services (output) that are designed to deliver. Feedback A further component of the transformation model in Figure 1 is the feedback loop. Feedback information is used to control the operations system, by adjusting the inputs and transformation processes that are used to achieve desired outputs. For example, a chef relies on a flow of information from the customer, through the waiter, about the quality of the food. Adverse feedback might lead the chef to change the inputs (for example by buying better quality potatoes) or the transformation process (for example by changing the recipe or the cooking method). Feedback is essential can come from both internal and external sources. Internal sources include testing, evaluation and continuously improving goods and services; external sources include those who supply products or services to end-customers as well as feedback from customers themselves. To sum up, operations performance is an important functional area because it plays a crucial role in determining how well an organization satisfies its customers. Moreover, an understanding of the principles of operations management is important for all organizations, because they provide a systematic way of looking at its processes. Furthermore, the overall transformation process can be further broken down into a series of micro-processes. Attention to processes ‘within’ organizations can provide a powerful tool for understanding organizational performance minimize errors. Bibliography 1. emeraldinsight.com/Insight/viewContentItem.do?contentType=ArticlehdAction=lnkhtmlcontentId=851437 2. www.freepatentsonline.com 3. http://openlearn.open.ac.uk/mod/resource/view.php?id=161703 4. http://openlearn.open.ac.uk/mod/resource/view.php?id=161697 5. restaurant.org/news/story.cfm?ID=349 Research Papers on Total Quality Management (TQM) 5 performance objectivesRiordan Manufacturing Production PlanBionic Assembly System: A New Concept of SelfThe Project Managment Office SystemOpen Architechture a white paperIncorporating Risk and Uncertainty Factor in CapitalAnalysis of Ebay Expanding into AsiaInfluences of Socio-Economic Status of Married MalesMarketing of Lifeboy Soap A Unilever ProductDefinition of Export QuotasResearch Process Part One

Jacobs Creek in United Kingdom Essay Example | Topics and Well Written Essays - 500 words

Jacobs Creek in United Kingdom - Essay Example Since 1973, the company has accumulated around 5000 awards that include 110 trophies and 670 gold medals2. Jacob Creek is one the Australia’s most famous wine distributor. The company has continued to innovate in a variety of ways. It recently introduced screw caps instead of the corks on its Riesling variety. The quality price ratio of the products from Jacob’s Creek is excellent as the basic wines cost just  £4.6. The only major weakness that Jacob’s Creek reflects is that it is not an elitist brand and it has no snob value3. The brand is approachable by everybody because of its lower cost as compared to other leading premium wine producers. A person having a bottle of Jacob’s Creek is considered no outclass in contrast to a person holding a bottle of Absolut in his hand. The wine market of UK is one of the worlds largest and the most dynamic market for imported wines. Wine share of all the alcoholic beverages in the UK accounts for 30%. The market is valued to  £7 to  £9 billion by the Wine Intelligence4. There are 45 million adults in the UK of which 31 million are wine drinkers, therefore all the statistics are in favor of Jacob’s Creek brand. The population structure is changing rapidly in the UK as more and more people cross the 65 years mark; the younger population group is falling day by day. The average life expectancy in the UK has increased to 82 from 78.55 which means that the wine consumers are on the rise. This is evident from the survey by Wine Intelligence Ltd that most of the wine consumers are above the age of 65. The distribution cost is less in the UK as compared to Australia but it is a difficult task. UK is bigger is size than Australia in terms of developed areas. Wine consumers are spread from the downtowns to suburbs in the UK which requires wine companies to develop a strong distribution system in order to maintain presence everywhere in the country. The warehouse costs are much higher